Contact Us

Nyche Hair • Customer Support

Contact Us

Have a question about your order, our products, or one of our store policies? Our customer support team is here to help.

Business Days Monday – Friday

Closed weekends and applicable holidays

Business Hours 10:00 AM – 5:00 PM ET

Eastern Time

Typical Response 1–2 Business Days

During normal business operations

Get in Touch

How Can We Help? ♡

For customer service, order questions, product questions, returns, shipping concerns, or other Nyche Hair inquiries, please contact us by email here:

daynycreations@gmail.com
Please allow 1–2 business days for a response. Messages received outside of business hours, on weekends, or on applicable local or federal holidays will be reviewed during the next available business period.
Contacting Us About an Order?

Please include your order number and the email address used at checkout in your message. If you're reporting a damaged or defective product, include clear photos when applicable so our team can review your request more efficiently.

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Frequently Asked Questions

Find quick answers about orders, products, subscriptions, shipping, returns, and more.

View FAQs →

Shipping Questions

Review processing times, delivery information, Route protection, signatures, and carrier-related policies.

View Shipping Policy →

Returns & Refunds

Review our cancellation, return, defective-item, refund, and restocking policies.

View Return & Refund Policy →

International Orders

Learn about international customs duties, import taxes, and recipient responsibilities.

View International Policy →