Nyche Hair international shipments are sent with destination-country duties and taxes unpaid by Nyche Hair, unless a particular checkout or shipping option expressly states otherwise.

This is commonly described as DDU (Delivered Duty Unpaid). Under current shipping terminology, you may also see carriers or shipping providers use terms such as DAP (Delivered at Place).

In practical terms, this means the amount you pay Nyche Hair for your products and shipping does not include customs duties, import taxes, VAT, brokerage charges, or other destination-country fees that may later be assessed.

The specific charges vary by destination. Depending on your country, an international shipment may be subject to one or more of the following:

The type and amount of charges assessed depend on the rules of the destination country and the circumstances of the shipment.

Customs charges are determined by the applicable customs authority, tax authority, carrier, or other entity in the destination country.

Factors that may affect the amount assessed include:

• The declared value of the goods
• The type or customs classification of the products
• The country of origin of the goods
• The destination country
• Applicable VAT, GST, sales tax, or import-tax rates
• Duty-free or de minimis thresholds
• Carrier brokerage or customs-clearance fees

If charges are assessed, the shipping carrier, customs authority, postal service, or other applicable party may contact you with instructions for payment.

Payment may be required before the package is released from customs or delivered.

Customers should monitor their tracking information and respond promptly to requests from the carrier or customs authority.

If required customs duties, taxes, brokerage charges, or other import fees are not paid, the shipment may be delayed, refused, held, returned, abandoned, or disposed of according to the policies of the carrier or destination-country authorities.

Nyche Hair does not control how customs authorities or carriers handle packages when required import charges remain unpaid.

If an international package is physically returned to Nyche Hair, any eligible refund or resolution will be determined after the package has been received and inspected.

Any approved refund is subject to our Return & Refund Policy and will exclude applicable original shipping charges, return shipping costs, customs-related costs charged back to Nyche Hair, Route fees, and other non-refundable fees.

Applicable restocking fees may also be deducted when permitted under the Return & Refund Policy.

Customers are responsible for monitoring tracking information and completing any required customs-clearance or package-pickup steps.

If a shipment is lost, damaged, abandoned, or disposed of because the recipient failed to complete required customs procedures, pay applicable charges, or retrieve the package within the required timeframe, Nyche Hair is not responsible for that loss or damage.

If the package is not physically returned to Nyche Hair, the order is not eligible for a refund or replacement.

Yes, but shipping charges and customs charges are different.

The shipping amount paid at checkout covers the applicable shipping service purchased for transporting your order.

Customs duties, VAT, import taxes, brokerage fees, and other destination-country charges are separate charges that may be assessed after the package enters your country.

Nyche Hair cannot guarantee whether your country will assess additional charges, but you can research potential costs before ordering.

• Review your country's current import and customs regulations.
• Check whether your country has a duty-free or de minimis threshold.
• Review applicable VAT, GST, sales tax, or import-tax rules.
• Check whether your carrier charges customs-clearance or brokerage fees.
• Be prepared to pay applicable charges directly to the carrier, customs authority, or other collecting party.
• Monitor your tracking information after shipment.