Depending on how you interact with our Site, we may collect information that you provide directly to us as well as certain information collected automatically through our Site and service providers.

We may collect information directly from you when you make a purchase, create an account, subscribe to communications, complete a form, participate in a promotion, or contact customer support.

Certain technical and usage information may also be collected automatically through cookies, pixels, tags, log files, analytics technologies, and similar tools when you interact with our Site.

We may also receive information from service providers that help operate our store, process payments, fulfill orders, prevent fraud, provide analytics, deliver marketing, or otherwise support our business.

We may use personal information to:

• Provide and operate our online store
• Process payments and transactions
• Fulfill and ship orders
• Provide order confirmations and transaction communications
• Provide customer service
• Maintain customer accounts and subscriptions
• Detect, investigate, and help prevent fraud or unauthorized transactions
• Improve our Site, products, services, and customer experience
• Analyze Site traffic, usage, and performance
• Send marketing communications where permitted
• Measure and improve advertising and marketing campaigns
• Comply with applicable legal obligations
• Protect our rights, customers, business, and services

We may disclose personal information to service providers and other parties that help us operate Nyche Hair and provide services to you.

These may include providers involved in:

• Ecommerce and website hosting
• Payment processing
• Shipping and order fulfillment
• Customer accounts and subscriptions
• Email and SMS communications
• Reviews and customer engagement
• Analytics and Site performance
• Advertising and marketing
• Fraud prevention and security
• Customer support

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful legal process, enforce our agreements or policies, investigate fraud or security concerns, or protect our rights and the rights of others.

Nyche Hair uses Shopify to power our online store. Shopify processes certain personal information in connection with providing its ecommerce platform and related services.

You can learn more by reviewing Shopify's Consumer Privacy Policy →

We may use information about your interactions with our Site, products, purchases, and marketing communications to measure, personalize, and improve advertising and marketing.

We may work with Shopify and other advertising, analytics, or marketing partners. Depending on the services enabled on our Site, certain information may be collected or disclosed through cookies, pixels, APIs, and similar technologies.

Under some privacy laws, certain disclosures of personal information for personalized advertising may be considered "sharing," "selling," or processing for "targeted advertising," even when money is not exchanged for the information.

If you choose to receive marketing emails or text messages from Nyche Hair, we may use the contact information you provide to send promotional messages, product information, restock notifications, offers, and other marketing communications.

You may unsubscribe from marketing emails using the unsubscribe option included in those messages. SMS recipients may use the opt-out instructions provided in applicable text messages.

Where applicable, your use of our messaging services is also subject to our messaging provider's:

Messaging Terms →    Messaging Privacy Policy →

Cookies are small data files placed on or associated with your browser or device. Cookies and similar technologies help websites function, remember preferences, maintain shopping carts and sessions, understand Site usage, measure performance, and support advertising and marketing.

Our Site may use cookies and similar technologies provided by Shopify and other service providers.

Depending on your location, you may be presented with options to consent to or manage certain non-essential cookies or tracking technologies.

You may be able to manage cookies and privacy preferences through the privacy controls made available on our Site and through your browser or device settings.

Depending on your jurisdiction and the privacy settings enabled for our store, we may also recognize certain legally applicable browser-based opt-out preference signals, such as Global Privacy Control.

We retain personal information for as long as reasonably necessary to provide our services, maintain our business and transaction records, fulfill orders, comply with legal, tax, accounting, or regulatory obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information, why it was collected, and applicable legal requirements.

We use service providers and reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Nyche Hair uses Shopify and other service providers that may process or store personal information in countries other than the country where you live.

Where required, applicable safeguards may be used for international transfers of personal information.

For information about Shopify's privacy and international data practices, please review Shopify's Consumer Privacy Policy →

Our Site and services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us inappropriately, please contact us so we can review the request and take appropriate action.

Residents of certain U.S. states may have privacy rights under applicable state law. Depending on your jurisdiction, these may include rights to access, correct, delete, or obtain a copy of certain personal information and to opt out of certain selling, sharing, or targeted advertising.

These rights are subject to applicable legal exceptions and may vary depending on where you live.

Where available, you may exercise applicable privacy choices using the privacy controls provided on our Site or by contacting us.

If applicable data protection laws such as the GDPR or UK GDPR apply to you, you may have rights regarding access, correction, deletion, restriction, objection, or portability of your personal information.

Depending on the processing activity, personal information may be processed based on contractual necessity, compliance with legal obligations, legitimate interests, consent, or another lawful basis recognized by applicable law.

You may also have the right to lodge a complaint with the data protection authority responsible for your jurisdiction.

Where applicable law permits an authorized agent to submit a privacy request on your behalf, we may request information reasonably necessary to verify the request, your identity, and the agent's authority to act for you.

Shopify, payment processors, and other service providers may use automated tools to help detect, prevent, and investigate potentially fraudulent, unauthorized, or high-risk transactions.

Orders identified as presenting an elevated risk may be reviewed, subject to additional verification, or canceled in accordance with our applicable store policies.

We may update this Privacy Policy periodically to reflect changes to our privacy practices, technology, services, business operations, or applicable legal and regulatory requirements.

When appropriate, the updated date displayed on this page will be revised.